The 13 technology terms for restaurants: POS, management software, dashboard, online reservations, delivery, AI in restaurants and more.
Technology in restaurants is not an extra — it's part of the operation. From POS to artificial intelligence, these tools determine a restaurant's efficiency, visibility, and analytical capability.
Point of Sale Terminal. Manages orders, payments, inventory, and reporting. The digital brain of the restaurant.
Comprehensive platform that centralizes operations: inventory, purchasing, staff, accounting, reservations.
Visual control panel with real-time business KPIs: sales, food cost, occupancy, average ticket.
Digital platform for customers to book tables: own website, Google, TheFork, Resy. Reduces no-shows and optimizes occupancy.
Delivery or pickup service. Direct channel (no commission) vs platforms (30-35% commission but visibility).
Application of AI in restaurants: demand forecasting, purchasing optimization, reservation chatbots, review analysis.
Food delivery marketplaces (Glovo, Uber Eats, Just Eat). Visibility in exchange for 30-35% commissions.
Direct sales (web/WhatsApp) without commissions vs platforms with visibility but high cost. The ideal strategy combines both.
Property Management System. Comprehensive management software used mainly in hotels with F&B service.
Customer Relationship Management. System for managing client relationships: history, preferences, communications.
Digital menu accessible via QR code. Reduces printing costs, allows immediate updates, and can include photos.
Use of technology to automate repetitive tasks: supplier orders, staff scheduling, confirmation emails.
Collection and analysis of operational data to make informed decisions: which dishes work, when there are peaks, which shift is more profitable.
Plan completo con modelo financiero. Ideal para emprender con inversion reducida.
Every concept in this glossary is a lever for improvement in your restaurant. The first step is a professional diagnosis.
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